Information Controls
 
 
 
Professional Services - time and attendance
 

Implementation Process Training Services Ongoing Support Technical Support Help Desk

 

Ongoing support

Information Controls has an award-winning Systems Support Department that is committed to providing a response to a customer inquiry within two hours. Our 1-800-962-0102 support line is available to all of our customers.  Using the latest in remote support technology, we can ensure that your support concerns are addressed as quickly as possible. If your issue requires further assistance, our staff will coordinate an onsite visit.

Annual MAINTENANCE

To increase your ROI and enjoy the peace of mind that comes from award-winning customer support, protect your investment with Information Controls’ Annual Maintenance Agreement (AMA).  Our dedicated teams will help you keep your InfoTronics® application running smoothly and continually returning value. 
A few benefits of our Annual Maintenance Agreement include

  • Complete Issue Tracking and Management
  • Proactive Support
  • Unlimited Telephone Support
  • Depot Support Services for Hardware
  • On-site Support

Not satisfied with your current vendor support?

For more information on Annual Maintenance Agreements, or to acquire one, please contact us.

Existing Customers looking for technical support, click here.

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